Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last updated: January 8, 2025

Introduction

JNN Talent ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and disclose information about you when you use our website, services, and applications (collectively, the "Services").

We understand that you entrust us with your personal information, and we take that responsibility seriously. This policy describes our privacy practices in clear language and explains your choices about how we collect and use your information.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, postal address
  • Professional Information: Resume, work experience, education, skills, career preferences
  • Company Information: Company name, industry, job requirements, hiring needs
  • Account Information: Username, password, profile information
  • Communication Data: Messages, feedback, survey responses
  • Payment Information: Billing address, payment method details (processed by secure third-party providers)

Information We Collect Automatically

When you use our Services, we automatically collect certain information:

  • Usage Information: Pages viewed, time spent, features used, search queries
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Information: General geographic location based on IP address
  • Cookies and Similar Technologies: Information stored on your device to enhance user experience

Information from Third Parties

We may receive information about you from:

  • Professional networking platforms (with your consent)
  • Background check providers (for employment verification)
  • Referrals from existing clients or candidates
  • Publicly available sources for research purposes

How We Use Your Information

We use your information for the following purposes:

Service Delivery

  • Matching job seekers with relevant employment opportunities
  • Connecting employers with qualified candidates
  • Providing career coaching and resume optimization services
  • Facilitating communication between parties
  • Processing payments and managing accounts

Communication

  • Sending service-related notifications and updates
  • Responding to inquiries and providing customer support
  • Sending marketing communications (with your consent)
  • Conducting surveys and collecting feedback

Improvement and Analytics

  • Analyzing usage patterns to improve our Services
  • Developing new features and functionality
  • Conducting research and analytics
  • Personalizing your experience

Legal and Security

  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Enforcing our terms and policies
  • Resolving disputes

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

  • Sharing candidate profiles with potential employers
  • Sharing employer job requirements with suitable candidates
  • Third-party integrations you authorize

Service Providers

  • Payment processing companies
  • Email service providers
  • Cloud hosting and storage providers
  • Analytics and marketing platforms
  • Background check services

Legal Requirements

  • To comply with applicable laws and regulations
  • In response to legal process or government requests
  • To protect our rights, property, or safety
  • To prevent fraud or security threats

Business Transfers

In connection with any merger, sale, or transfer of our business, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection
  • Secure data centers and infrastructure
  • Regular backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Retention Periods:

  • Active Accounts: While your account remains active
  • Inactive Accounts: Up to 3 years after last activity
  • Resume/Profile Data: Up to 5 years for matching purposes
  • Communication Records: Up to 7 years for legal compliance
  • Payment Records: As required by applicable financial regulations

You may request deletion of your account and personal information at any time, subject to legal retention requirements.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format
  • Request information about how we process your data

Correction and Updates

  • Update your profile and account information
  • Correct inaccurate or incomplete data
  • Request correction of errors in your records

Deletion and Restriction

  • Request deletion of your account and personal data
  • Restrict certain types of processing
  • Object to processing based on legitimate interests

Communication Preferences

  • Opt-out of marketing communications
  • Choose notification preferences
  • Control how we contact you

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies:

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

Third-Party Services

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties.

Third-Party Integrations:

  • LinkedIn for professional profile imports
  • Google Analytics for website analytics
  • Payment processors for secure transactions
  • Email service providers for communications

We encourage you to read the privacy policies of any third-party services you use in connection with our Services.

International Data Transfers

Our primary operations are based in India. If you are accessing our Services from outside India, please be aware that your information may be transferred to, stored, and processed in India.

We ensure that any international transfers comply with applicable data protection laws and include appropriate safeguards to protect your personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will notify you by email (if you have provided an email address) or by posting a notice on our website prior to the changes becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

JNN Talent - Privacy Officer

Email: contact@jnnrecruitment.com

Phone: +91 7395990490

Address: 38/16 Welcome Colony 1st Street
Anna Nagar West, Chennai 600101, India

Subject Line: "Privacy Policy Inquiry" for faster processing

We will respond to your inquiry within 15 business days of receiving your request.

Effective Date

This Privacy Policy is effective as of January 8, 2025, and applies to all information collected by JNN Talent on or after this date.

By continuing to use our Services after this date, you acknowledge that you have read and understood this Privacy Policy.